Aquest Account Setup

• DNS1.AquestHosting.com
• DNS2.AquestHosting.com

A.) We are happy to answer specific questions about how to move a site, but are unable to provide you a detailed list of things to do, as this varies so much in each individual case. If you need help transferring your domain name please contact us using a Trouble Ticket.

In the Control Panel, you are able to add Domain Pointers. After establishing one of the names as a Domain on our servers, you can add additional domain names that point to the same site. See our price menu for current prices of adding domain pointers. Note that you can accomplish this using either "Domains" or "Domain Pointers". The main differences are that "Domain Pointers" cost less, but do not include the hosting of email for the domain name.

It only takes a few minutes from the time you create your account until you are able to FTP your files to your new account. The account setup is instant, but it may take a few minutes for your user permissions to take effect.

When you sign up, you will receive an email with our name server information. You can usually login to a control panel with your registrar to enter our name server information very easily. If you need any further assistance, just send us your registrar account information through the Trouble Ticket system and we will be happy to assist you. If you prefer to control your own dns records, and you have the access to do so, you will need to issue a trouble ticket to get the IP addresses that you should use for you DNS records.

1. Own the domain (you may purchase the name through us or any other source).
2. If the domain is purchased through another registrar, you will need to have them change the name server records to:
   DNS1.AquestHosting.com
   DNS2.AquestHosting.com
3. * If this is not the original domain for your account, you will use the "Domains" page in the control panel to create a new domain folder and setup the domain on our web server.

Note: Step 2 gets the domain's taffic to our datacenter. Step 3 gets the server setup on our servers so that the traffic is correctly routed to your account.

A.) You can connect to your site via FTP, and delete or rename the "default.htm" file that we placed there. Make sure that your default page's name matches one of the names listed as default documents. To see the pages that are recognized as default pages, open "Default Documents", in your control panel. You can edit the list as needed.

Our server doesn't know which page you want to have displayed when a page is not specified in your url. To fix this, make sure that your default page's name matches one of the names listed as default documents. To see the pages that are recognized as default pages, open "Default Documents", in your control panel. You can edit the list as needed.

A.)

• You can use FTP
  1. Open Internet Explorer.
  2. Enter the FTP address from your Welcome Letter in the address bar.
  3. Login with your username and password
  4. If you see a domain folder, double click the folder, otherwise you are probably already in the domain folder
  5. Copy the files from your computer, and paste them into the Internet Explorer window.
  6. See our tutorial http://www.aquesthosting.com/HowTo/General/HowToFTP.aspx.
• Or you can use FrontPage Extensions. See the FAQ's for FrontPage Extensions

Go to http://aquesthosting.myorderbox.com. Your user name is the email address you used to sign up, and your password is your Aquest password you had at the time the domain was ordered. If you don't remember your password, you can use the password recovery tool on that page.